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  • Call-tracking metrics are a way to measure data associated with voice calls to track:
    Call center agent performance
    Customer satisfaction
    Call volume
    2 öğe daha oku
    It's common for people to use the term “call-tracking metrics” in connection with KPIs (key performance indicators).
    aircall.io
    What Are Call Tracking Metrics? What You Need to Know | Aircall
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