• The International Organization for Standardization (ISO) was founded in 1947 and its headquarters are in Geneva.
  • ISO 9004:2018 is an international standard that provides guidance for the continual improvement of organizations’ performance.
  • Although ISO 9004 complements ISO 9001, it can be used independently by any organization regardless of size or industry.
  • ISO 9004:2018 is one of those standards and its title is “Guidance to Achieve Sustained Success”, a title which is fitting to its purpose.
  • + 248 4380400 Fax + 248 4373826 Email: sbsorg@seychelles.net. ii © DSS ISO 9004 – All rights reserved.
  • This guidance is consistent with the quality management principles given in ISO 9000:2015. Yerini Aldığı : Ts en ıso 9004 :2010; ts en ıso 9004 :2010
  • By following ISO 9004, companies can create a culture of continuous improvement, create lasting value for their customers, and sustain business success.
  • The structure of ISO 9004 is very similar to that of ISO 9001, in fact they were developed as a “consistent pair” of quality management standards.
  • iso 9000 serisi standartları içerisinde geçen bir standarttır. performans iyileştirme için kılavuz olarak geçer ve bir nevi iso 9001 için ileri seviye kullanma kitabıdır...