- checklyhq.com blog/sla-slo-sli/What is an SLA (Service Level Agreement). At its core, a Service Level Agreement (SLA) defines the expectations between service providers and customers.
- manageengine.com ServiceDesk Plus ÖzelliklerŞimdi SLA nedir, SLA oluşturmak için ihtiyacınız olan unsurlar, en iyi SLA uygulamalarına ve daha fazlasına göz atalım.
- ironikce.wordpress.com 2012/10/25/ola-ve-sla-…OLA : Operational Level Agreement : Operasyonel Seviye Taahhütnamesi-Anlaşması. SLA : Service Level Agreement : Hizmet Seviye Taahhütnamesi (HST).
- ibm.com topics/service-level-agreementA service level agreement (SLA) is a contract between a service provider and a customer that outlines the terms and expectations of provided service.
- dailylifedocs.com service-level-agreement-sla-…A service level agreement (SLA) is a legally binding agreement between a service provider and a service user or customer.
- cio.com article/274740/outsourcing-sla-…A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies...
- uptimerobot.com blog/sla-slo-sli/An SLA is a formal contract between a service provider and the end-user that spells out the level of service that the customer can expect.
- What does SLA mean? This page is about the various possible meanings of the acronym, abbreviation, shorthand or slang term: SLA. ... Service Level Agreement.
- microsoft.com licensing/docs/view/Service-Level-…The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services.